Welcome to Al Quran Zone! We are happy to have you here. We aim to provide you with an excellent education in a positive and friendly environment. Please read and follow these essential rules.
Class Schedule and Absences
- Once you confirm your class schedule, please stick to it. You can only change it in an emergency or a time issue. Frequent changes can cause problems for teachers.
- Do not talk to teachers about changing the schedule without first telling the Admin Team. This helps keep your classes running smoothly.
- Our teachers will start classes on time. If your teacher is over 5 minutes late, please message us on WhatsApp immediately. We won’t be responsible for any missed class if you don’t.
- If you must miss a class, let the Admin Team know at least 1 hour before class starts. If you don’t tell us and miss the class, it will be marked as an absence, and you won’t be able to make it up.
- If a student misses more than three classes without telling us, we can cancel their classes. We won’t give refunds in these cases.
- There are no refunds for missed classes, but you can make them up if you let us know in advance. You have 30 days to make up missed classes. After that, we can’t reschedule or refund them.
Payment Rules
- Monthly fees must be paid in advance from the date you register. After your trial classes, you can discuss the fee plans with the admin team, and you need to pay by the due date.
- If you have any problems paying your fees, don’t hesitate to contact the billing department.
- If payment is overdue for over 7 days, we can stop your classes without notice.
- You must pay the full fees once you start classes in a month.
Security
- We care about your safety. Please do not share your personal information with any teacher, like your phone number, email, or credit card details. QuranHost is not responsible for any misuse of your information.
- Teachers should not ask for or share their contact information with students or parents. If this happens, please let us know right away.
- Do not discuss payments or other issues with teachers. Contact the admin team for these matters.
Your Feedback is Important
We want to hear from you! Feedback about classes, teachers, or any concerns helps us improve our services. Please let us know if you have any questions or complaints. We appreciate it!